- Please reach out to your Account Manager for change in MOQ, change in the address after order is placed, change in the payment method, etc.
- Please read the Wholesale Returns Policy here.
- Please read the about the Faulty Returns here.
- The recommended pricing limit for Wholesale is 5% less than Lunalae's RRP. The RRP can be found in the description box of each item labelled 'Regular Retail Price'.
- If there is stock issues with some items after the order is put through, the Wholesaler can choose between change in style/size or credit note. For OOS items, Lunalae will not process refund.
- Wholesale discount is not applied on Poledancerka Knee-pads and Pleaser Shoes.
- From 01 November 2020, wholesale account of MOQ 20 with 40% discount has been disabled and all the existing accounts under MOQ 20 has been transferred under MOQ 30 for 50% discount.
- MOQ for Wholesale back-order is 8 pieces, any styles/ sizes can be added to back-order.
- Theses 8 items on back-order will be dispatched only after all of them are back in stock.
- If the back-ordered items are under 8, the items will be shipped with the following order.
- Once the order is placed, backordered items cannot be exchanged for store credit. If in any case the backordered items needs to changed, it can ONLY be swapped for other styles.
FLASH SALES TERMS & CONDITIONS: